Sr. Generative AI Specialist SA, Specialist Org
Amazon
2 days ago
Full-time
On-site
Singapore, Singapore
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and have a direct impact on the Generative AI features, services and capacity expansion projects we are launching next? The AWS Generative AI APJ team is looking for an experienced technical leader to drive the roadmap and capacity for Generative AI Services and Infrastructure across APJ.
As the APJ SA, you will be responsible for leading the roadmap for GenAI services on AWS across our AWS Regions in APJ. This role will work in conjunction with global Service Teams, AWS Infrastructure Teams, Regional Leadership and Specialist teams. Key aspects of capacity and expansion activities include managing capacity for model providers on Amazon Bedrock, the availability of Amazon Bedrock Features (e.g., Guardrails, Knowledge Bases), and testing latency/performance for LLMs on Amazon Bedrock. Additionally, you will be responsible for collecting and consolidating feature requests from APJ customers and partners, and surfacing these to the relevant Service Teams to influence the product roadmap. You will also identify and engage customers for beta and preview programs, working closely with Service Teams to onboard them onto new features, gather early feedback, and drive adoption of emerging capabilities across the region.
We are looking for a seasoned professional with strong strategy and management experience in Generative AI and cloud services. This person will have strong technical skills to understand IT architecture, unparalleled communication skills (can clearly describe strategy and drill into tactics), and the ability to interact with all functions, disciplines, and levels in the organization. This is a highly visible and critical position that will play a big role in the future direction of AWS in the APJ region.
Key job responsibilities
• Drive technical discussions with service teams to influence the APJ roadmap for Generative AI services and features.
• Support with the GTM plan for new services and models including L300 technical enablement for customers and field teams.
• Dive deep into technical issues such as throttling or latency on Amazon Bedrock and escalate to Service Teams
• Drive product feature features for key gaps in APJ regions
• Facilitate beta testing for upcoming features and provide feedback to Service Teams
- 4+ years of design/implementation/operations/consulting with distributed applications experience
- Experience communicating complex concepts clearly and persuasively to different audiences
- 5+ years customer facing experience in design/implementation of production AI systems.
- Experience implementing AI solutions that can include integration of LLMs/multi-modal FMs in large systems, fine-tuning LLMs, deployment, FM evaluation, Vector DBs, Agentic workflows, prompt/context engineering, and MLOps.
- Hands-on experience with AWS ecosystems (including Bedrock, AgentCore, and SageMaker) or equivalent to set up secure, private-network AI environments
- Ability to influence customer and internal business decision makers as a technical thought leader.
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Proven ability to lead projects with complex challenges with extensible, operationally excellent, cost optimized, and aligned solutions outcomes.
- Ability to lead a team or small organization-wide initiative with business objectives that are partially defined.
- Strong ability to determine solution strategy and where to simplify or extend solutions for the best outcome.
- Expertise in architecting AI systems within highly regulated or security-sensitive environments (e.g., Financial Services, Healthcare, Public Sector).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
As the APJ SA, you will be responsible for leading the roadmap for GenAI services on AWS across our AWS Regions in APJ. This role will work in conjunction with global Service Teams, AWS Infrastructure Teams, Regional Leadership and Specialist teams. Key aspects of capacity and expansion activities include managing capacity for model providers on Amazon Bedrock, the availability of Amazon Bedrock Features (e.g., Guardrails, Knowledge Bases), and testing latency/performance for LLMs on Amazon Bedrock. Additionally, you will be responsible for collecting and consolidating feature requests from APJ customers and partners, and surfacing these to the relevant Service Teams to influence the product roadmap. You will also identify and engage customers for beta and preview programs, working closely with Service Teams to onboard them onto new features, gather early feedback, and drive adoption of emerging capabilities across the region.
We are looking for a seasoned professional with strong strategy and management experience in Generative AI and cloud services. This person will have strong technical skills to understand IT architecture, unparalleled communication skills (can clearly describe strategy and drill into tactics), and the ability to interact with all functions, disciplines, and levels in the organization. This is a highly visible and critical position that will play a big role in the future direction of AWS in the APJ region.
Key job responsibilities
• Drive technical discussions with service teams to influence the APJ roadmap for Generative AI services and features.
• Support with the GTM plan for new services and models including L300 technical enablement for customers and field teams.
• Dive deep into technical issues such as throttling or latency on Amazon Bedrock and escalate to Service Teams
• Drive product feature features for key gaps in APJ regions
• Facilitate beta testing for upcoming features and provide feedback to Service Teams
- 4+ years of design/implementation/operations/consulting with distributed applications experience
- Experience communicating complex concepts clearly and persuasively to different audiences
- 5+ years customer facing experience in design/implementation of production AI systems.
- Experience implementing AI solutions that can include integration of LLMs/multi-modal FMs in large systems, fine-tuning LLMs, deployment, FM evaluation, Vector DBs, Agentic workflows, prompt/context engineering, and MLOps.
- Hands-on experience with AWS ecosystems (including Bedrock, AgentCore, and SageMaker) or equivalent to set up secure, private-network AI environments
- Ability to influence customer and internal business decision makers as a technical thought leader.
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Proven ability to lead projects with complex challenges with extensible, operationally excellent, cost optimized, and aligned solutions outcomes.
- Ability to lead a team or small organization-wide initiative with business objectives that are partially defined.
- Strong ability to determine solution strategy and where to simplify or extend solutions for the best outcome.
- Expertise in architecting AI systems within highly regulated or security-sensitive environments (e.g., Financial Services, Healthcare, Public Sector).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.